Dear BitTap Users,
Greetings!
To further enhance the stability and speed of SMS verification code and notification delivery across different regions, we are upgrading our SMS service system and optimizing our provider channels.
To ensure an optimal user experience, we have temporarily disabled the SMS channel starting from May 4, 2025, 00:00:00 UTC+8, to carry out multi-region routing adjustments and upgrades.
Affected Features:
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Registration / login SMS verification code is temporarily unavailable
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Account and security center related operations
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Notification SMS messages are suspended
Available Alternatives:
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Please use email verification code or Google Authenticator (if already bound) for login
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For urgent matters, please contact us via:
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Support email: support@bittap.com
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Online support system
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We are working on deploying multiple SMS providers to ensure wider regional coverage and optimize the verification experience. The upgrade is expected to be completed by May 6, 2025. Any delays will be further communicated.
We sincerely apologize for any inconvenience caused and thank you for your understanding and support!
Should you have any questions, feel free to reach out to us via official channels.
BitTap Team
May 4, 2025