Dear User,
To safeguard the platform ecosystem and protect user assets, BitTap will delist certain trading services for Maker (ticker: MKR). Please read the delisting schedule and the following instructions carefully, and take timely action to manage any relevant positions and assets.
Delisting scope & schedule (all times are UTC+8)
Spot trading pair delisting (MKR/USDT):
Last time to place new orders: August 30, 2025, 11:30 (UTC+8)
Trading suspension / all open orders canceled: August 30, 2025, 12:00 (UTC+8)
Futures (Perpetual) delisting (MKR futures):
Last time to open new positions: September 5, 2025, 11:30 (UTC+8)
Forced liquidation / futures delisting: September 5, 2025, 12:00 (UTC+8)
The above times follow the platform’s standard timezone (UTC+8). If there are any changes, we will notify users via official announcements and in-platform messages.
Treatment of user assets and orders
Spot orders and executions
From August 30, 2025, 11:30 (UTC+8), users will no longer be able to place new buy or sell orders (in some modes the interface may only allow order cancellation).
Any orders remaining unfilled at 12:00 (UTC+8) on August 30, 2025 will be automatically canceled by the system; funds tied to those canceled orders will be unfrozen immediately and returned to your available balance.
Spot deposits and withdrawals
Deposits: Deposits will remain available from the date of this announcement. The platform may suspend deposits earlier if required for risk control or compliance reasons; if so, we will notify users in advance.
Withdrawals: Withdrawal services will remain open. We recommend users withdraw or transfer assets to other trading pairs before trading is suspended. If withdrawals are later paused due to regulatory or on-chain constraints, the platform will issue a separate announcement and provide remedial measures.
Futures positions and margin
From September 5, 2025, 11:30 (UTC+8), users will not be permitted to open new positions (only closing or reducing positions will be allowed).
Please ensure you close or reduce positions before September 5, 2025, 12:00 (UTC+8) to avoid the risk of forced liquidation.
Positions still open at the forced liquidation time will be liquidated and settled at prevailing market prices. Any losses or costs arising from forced liquidation will be borne by the position holder.
Unsettled risks and fees
Any settlement slippage, fees, or other costs incurred as a result of the delisting will be handled according to the platform’s existing rules and will be the responsibility of the user.
Recommendations and risk reminders
Please promptly manage your spot holdings and futures positions, and cancel or withdraw any unfilled orders to avoid unnecessary losses during the delisting process.
For futures positions, prioritize a risk assessment and arrange to close or hedge positions before trading is disabled, to minimize slippage and potential losses from forced liquidation.
If you hold a large MKR position prior to delisting, consider executing trades in batches to reduce market impact.
Follow-up arrangements and notes
The platform reserves the right to adjust delisting times and procedures; any changes will be posted on the official website and communicated via in-platform messages, email, and app notifications to affected users.
This delisting decision is based on compliance, risk control, and operational assessments and is intended to protect overall market integrity and user interests.
For accounts confirmed to have engaged in illicit or abusive trading behavior, the platform will take measures in accordance with its rules, including but not limited to canceling rebates, restricting trading, freezing, or closing accounts.
Need assistance?
If you have questions about the delisting or require human assistance, please contact BitTap customer support:
Online support: in-app customer service or the website’s online help center.
Affected users will receive in-platform messages and emails—please monitor your account notifications.
We appreciate your understanding and cooperation. BitTap will continue to strengthen its risk control and compliance frameworks to provide users with a safer and more resilient trading environment.
BitTap Team
August 29, 2025