Dear BitTap Users:
All relevant issues have now been fully resolved, and asset data retrieval, account displays, and related services have returned to normal. If individual users still experience delays in data refresh, please refresh the page later or log in again.
BitTap will continue to optimize system concurrent processing capabilities and stability to reduce the likelihood of similar issues occurring again. We sincerely appreciate the patience and understanding shown by our users during the resolution of this incident. We apologize for any inconvenience this may have caused. BitTap will continue to strengthen its platform technology and security safeguards to provide users with more stable, secure, and reliable digital asset trading services.
Thank you for your support and trust in BitTap!
BitTap Team
August 25, 2026