How to Check the Status of a Blockchain Transaction

When you make a deposit or withdrawal on BitTap, you can check the real-time status of your transaction using a blockchain explorer. A blockchain explorer is a public tool that allows you to track transaction progress, confirmation counts, and other details on a specific blockchain network. Below are the steps and instructions on how to check your blockchain transaction status.

What is a Blockchain Transaction Status?

A blockchain transaction status refers to the processing state of your cryptocurrency transfer on the blockchain network. Every transaction remains in a "Pending" state until it receives sufficient confirmations from the network. As the number of confirmations increases, the transaction will be progressively processed and ultimately completed.

Step 1: Find Your Transaction ID (TxID)

Before checking the transaction status, you need to find the Transaction ID (TxID) associated with your transfer. The TxID is a unique string of characters that identifies your transaction. If you don’t know how to find it, follow these steps:

• On BitTap Platform:

  1. Log into BitTap, go to the [Assets] or [Wallet History] page.
  2. Find the relevant deposit or withdrawal transaction.
  3. Locate the TxID in the transaction details.

• From an External Wallet or Exchange:

  1. Log into your wallet or exchange account.
  2. Go to Transaction History and find the transfer related to BitTap.
  3. The TxID will be displayed in the transaction details.

Step 2: Select a Blockchain Explorer

Each blockchain network has its own blockchain explorer. Choose the appropriate one based on the network you used for the transaction:

Step 3: Enter the Transaction ID (TxID)

• Open the blockchain explorer that corresponds to your transaction network.
• Enter your TxID into the search bar and click Search.

Step 4: Check the Transaction Status

After searching, the blockchain explorer will display detailed transaction information, including:

• Confirmation Count:

  • This indicates how many times the blockchain has confirmed the transaction.
  • BitTap requires at least 6 confirmations for a transaction to be fully completed.
  • Some transactions may require more confirmations depending on the blockchain.

• Sender and Receiver Addresses:

  • Displays the wallet addresses of the sender and receiver.

• Transfer Amount:

  • Shows the amount of cryptocurrency transferred in this transaction.

• Transaction Fee:

  • Displays the network fee paid for the transaction.

• Transaction Status:

  • Pending: The transaction is waiting to be confirmed by the blockchain.
  • Failed: The transfer was not successful.
  • Dropped & Replaced: The transaction was replaced by another with a higher network fee.
  • Success: The transaction has received the required number of confirmations, and the funds have arrived.

Step 5: Troubleshooting Common Issues

(1) Transaction Not Confirmed

• Cause: The blockchain network may be congested, causing a delay in transaction processing.
• Solution:
  • Be patient and wait for the network to process the transaction.
  • Once the network stabilizes, the transaction should receive confirmations.

(2) Transaction Delayed Due to Low Fees

• Cause: If you paid a low transaction fee, your transaction may be prioritized lower in the network queue.
• Solution:
  • Some wallets and platforms allow users to increase the transaction fee to speed up processing.
  • Check with your wallet or exchange for instructions on how to boost the transaction fee.

(3) Insufficient Confirmations

• Cause: Different platforms have different confirmation requirements before a transaction is considered complete.
  • BitTap typically requires 6 confirmations for deposits and withdrawals.
• Solution:
  • Continue waiting for more confirmations until the required number is reached.