Submit a Ticket
For detailed feedback, click Submit a Ticket at the bottom of the official website, fill in the problem description and upload screenshots. The customer service team will reply to you via email after submission.
Email and Telegram
You can also send an email to support@bittap.com or add the Telegram customer service @Bittapcs for assistance.
Self-service FAQ Inquiry
For common questions, try self-service first! Click Help Center or FAQs at the bottom of the official website and enter keywords to find answers and resolve issues more quickly.