Welcome to BitTap! If you're a new user, this guide will help you quickly understand how to use the BitTap trading platform and start your cryptocurrency trading journey.
1. Registration and Account Setup
Register an Account
Visit the official BitTap website or download the BitTap mobile app. Click on the "Register" button, enter your email or phone number, set a password, and complete the registration.
Identity Verification (KYC)
To ensure account security and comply with platform regulations, you’ll need to complete identity verification. Log in, go to “Account Settings” or “Security Settings,” upload the required documents (such as ID or passport), and follow the instructions to complete verification.
Enable Two-Factor Authentication (2FA)
For enhanced account security, it’s recommended to enable two-factor authentication. Use Google Authenticator or SMS verification for extra protection.
2. How to Deposit and Withdraw
Deposit
Log in to BitTap and go to the "Assets" page. Click on the "Deposit" button, select the cryptocurrency you wish to deposit (e.g., USDT, BTC), choose the appropriate blockchain network, and copy the deposit address or use the QR code. Send the desired amount from your wallet or exchange to this address to complete the deposit.
Withdraw
Go to the “Assets” page, click on the “Withdraw” button, and select the cryptocurrency you wish to withdraw. Enter the withdrawal address and amount, then confirm the withdrawal. Be sure the address is correct, as errors may lead to asset loss.
3. How to Trade
Spot Trading
After logging in, go to the “Spot Trading” page, select the trading pair you want (e.g., BTC/USDT), enter the amount and price, and choose “Buy” or “Sell” to complete the trade.
Futures
Futures provides leverage options. Go to the “Futures” page, transfer funds to your contract account, select a trading pair (e.g., BTCUSDT), set the leverage ratio, choose long or short, and complete the trade.
4. Invite Friends and Earn Commission
Get Your Referral Link
Go to the “Invite Friends” page and copy your unique referral link or invitation code.
Invite Friends to Register
Share your referral link or QR code via social media, email, etc., to invite friends to register and start trading.
Earn Commissions
Once your friend registers and trades through your referral link, you can earn a commission from their trading fees. Details can be viewed in the commission list under “Invite Friends.”
5. How to View Assets and Transaction History
View Assets
Log in, go to the “Assets” page to view all assets in your account and their valuations.
View Transaction History
In the “Assets” or “Trade History” pages, view records for spot trades, contract trades, deposits, and withdrawals.
6. Frequently Asked Questions
Why can’t I withdraw?
Please check if you have completed identity verification (KYC) and enabled two-factor authentication (2FA). Additionally, withdrawal amounts must meet the platform's minimum withdrawal requirements.
How do I contact BitTap support?
If you encounter any issues, visit the “Help Center” on the BitTap website or app to find support contact options, or submit a support ticket for assistance.
Reminder
For account security, do not share your password, 2FA codes, or private keys with others. Regularly review account settings and ensure all security measures are enabled. Cryptocurrency trading involves high risk, so make decisions based on your financial situation and investment goals.